Pacific Voice Inc. complies with the Act on the Protection of Personal Information and other laws and regulations, and in consideration of the importance of users' personal information, we handle users' personal information obtained and managed by us appropriately based on the following policy (hereinafter referred to as "Policy") and strive to protect personal information.
1. Personal Information Obtained by the Company
The Company may acquire and use personal information (hereinafter referred to as "Personal Information") of of users (hereinafter referred to as "Users") of the Company's website (hereinafter referred to as "Company Site") and services provided by the Company (hereinafter referred to as "Company Services"). The Company will acquire Users' Personal Information by legal and fair means, clearly indicating the purpose of use in advance. The main types of personal information that we collect are information provided directly by users, such as name, contact information, gender, age, nationality, background, company name, department, user name, password, IP address, wallet address, payment information, artwork information, etc. provided during registration and purchase procedures. Personal information provided by users includes, but is not limited to, information provided on input forms, ticket and product purchases, and information about events (including, but not limited to, Short Shorts Film Festival. The same applies hereinafter) or when participating in a survey.
If Personal Information is required to be provided, this will be clearly indicated on the form or other means that the User is asked to fill out. If Personal Information is required for registration, purchase, or other applications, but the User does not provide it, the Company will not be able to fulfill the request for registration, purchase, or other applications. Except in such cases, the provision of personal information is voluntary.
2. Personal Information the Company Obtains from Third Parties
The Company may acquire personal information from third parties to the extent necessary for the purposes of use specified in this policy. In addition, when a User clicks on a social media button such as "Like" or "Share" on the Company's website or Company Services, the social media may provide Personal Information to the Company. In addition, with the User’s permission, the Company may collect Personal Information held by the administrators of websites or services other than the Company’s. In addition, the Company may obtain Personal Information from contractors to manage our promotions of tickets, products, and services. In addition, the Company may obtain Personal Information through our partners and other companies that participate in our services. The main types of Personal Information the Company obtains from third parties include name, contact information, gender, age, nationality, background, company name, department, user name, password, IP address, wallet address, payment information, artwork information.
3. Handling of Cookies, etc.
Handling of Cookies, etc. https://drive.google.com/file/d/1gXjEpJYT5PnZNTgxUijkbDZCnOeYlO-H/view
4. Joint Use of Personal Information
The Company jointly uses the Personal Information specified in Paragraphs 1 and 2 with the parties specified below within the scope of the purposes of use specified below. For details of the joint use, please refer to the following.
Items of personal information to be jointly used: Personal Information described in "1. Personal Information acquired by the Company" and "2. Personal Information the Company Obtains from Third Parties"
Scope of joint users: The Company and Visual Voice Inc. (https://pacvoice.com/aboutus/)
Purpose of joint use: Purposes stated in "5. Purpose of use of personal information"
Name, address, and name of representative of the party responsible for the joint use: The Company.
Please refer here for the address and name of the representative of the Company.
5. Purpose of Use of Personal Information
The Company will use Personal Information within the scope of the following legitimate purposes of use.
(1) Use within the scope necessary for the performance of a contract with a User or preparation for the conclusion of a contract (including the following purposes)
① Preparation, operation and management of events, etc.
② Management of sales and purchases of tickets, products, etc. and support, including responses to inquiries
(2) Use within the scope necessary for the operation of the Company Site and the Company Services (including the following purposes)
① To prepare statistical data on the use of the Company Site and the Company Services
② To analyze the access history and behavior of Users of the Company and the Company Services, and to utilize the information for improving the functions of the Company Site and the Company Services, sales activities, etc.
③ To respond to inquiries from Users
④ To plan and provide future services related to the Company Services
⑤ To send notices and other necessary communications related to the Company Services to Users
⑥ To authenticate the User's identity when logging in or after logging in when using the Company Site or the Company Services
⑦ To view, modify, and manage the registered information on the Company Site and the Company Services
⑧ To automatically display the registration information on the input screen to simplify the User's data input
⑨ To provide various after-sales services to users
⑩ When the User is a creator, the following purposes are included.
・To post the Creator's name, career history, work information and other Personal Information on the Company Services.
・To provide contact information of Creators to companies for the purpose of matching Creators with companies.
(3) Use within the scope necessary to realize the Company's legitimate interests (including the following purposes)
① Information, communication, and operation regarding products, services, events, promotional campaigns, seminars, plans, exhibitions, forums, fairs, etc. sold, provided, or held by the Company or its business partners
② Transmission of direct marketing mail via e-mail or push notification
③ Provision, monitoring, improvement, and protection of the Company Site and the Company Services (including cases in which Personal Information is analyzed as statistical data for the development of products and improvement of services by the Company and the Company’s business partners)
④ Provision of services for individual Users, e.g., suggesting recommended content based on specified preferences or previously selected content, and provision of related advertising (including display of targeted advertising on third-party services such as Google, Facebook, Twitter, etc.). etc.
⑤ Public relations activities such as reporting on the Company's activities, press releases, filming, etc.
⑥ Performance of contracts entered into with third parties in order to achieve the Company's business objectives
⑦ Contacting and managing prospective employees, seconded employees, etc., and other human resources management
⑧Use for legal claims, legal compliance, regulatory compliance, and investigative purposes to the extent necessary (including disclosure actions related to legal proceedings or litigation)
⑨ Provision of Personal Information to third parties as stipulated in "6. Provision of Personal Information to Third Parties", etc.
⑩ Responding to various inquiries from and contacting Users regarding the preceding items
(4) Use as required by law (including the following purposes)
Ensuring compliance with laws and regulations, responding to requests by government or investigative agencies, and conducting investigations (including acts of disclosure in connection with legal proceedings or litigation)
(5) Use based on the user's consent (including the following purposes)
① Direct marketing to Users via e-mail or push notification (when the consent of the user is required by applicable laws and regulations)
② Provision of services to individual Users through the Company's digital platforms including suggestion of recommended content based on specified preferences or content selected in the past, and provision of related advertising (including display of targeted advertising on third-party services such as Google, Facebook, Twitter, etc.)
③ Sharing of Personal Information with third parties (when the consent of the User is required by applicable laws and regulations)
④ Other purposes for which the User has been notified in advance and consented to, such as responding to the User's request.
In cases where the Company uses Personal Information based on the User's consent, the User may withdraw that consent. Even without the consent of the User, the Company may conduct direct marketing, etc. within the scope permitted by applicable laws, such as when there is a legitimate interest to do so. Users may request that the Company discontinues direct marketing or automated analysis based on computer processing for such purposes, to the extent permitted by applicable law. If a User wishes to request discontinuation, please contact us at the contact information below.
6. Provision of Personal Information to Third Parties, etc.
(1) If a User is a Creator, the Company may provide the Creator's contact information to the relevant company for the purpose of matching the Creator with a company. If the company is located outside of Japan or the EEA, the Creator's contact information will be provided outside of Japan or the EEA. The specific country to which the Creator's contact information will be provided will depend on the location of the company in question.
(2) The Company will not provide Personal Information to a third party without the user's consent, except in the case of the preceding paragraph, or in the following cases, or in other exceptional circumstances under applicable laws and regulations, whereby the provision of Personal Information to a third party would be permitted.
①When required by law
②When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the User
③When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the consent of the User
④When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the User's consent is likely to impede the execution of such affairs.
⑤Cases in which Personal Information is provided in connection with the succession of business due to a merger or other reasons
7. Transfer of Personal Data to a Third Country
The Company handles Users' Personal Information mainly in Japan, where our head office is located. However, depending on the location of the third party as described in "6. Provision of Personal Information to Third Parties, etc.", Users' Personal Information may be transferred outside of Japan or the EEA in connection with the provision of Personal Information to such third party.
The transfer of Personal Information within the EEA and between Japan and each other is based on the sufficiency certification between Japan and the EU.
Transfer of Personal Information to Japan or third countries outside the EEA (excluding countries or regions that have been certified as having an adequate level of protection in the source country) will be carried out appropriately, based on the implementation of reasonable measures, the conclusion of Standard Contractual Clauses, or other methods permitted by applicable law.
8. Age Limitation
If the Company’s processing of Personal Information is based on the User's consent (see Section 5 (5)), such consent may only be given if the User is at least 13 years of age (or the age of the User if the laws of the User's location specify a higher age) or if a person with parental authority or legal guardian gives consent in accordance with applicable law.
9. User Rights
In accordance with applicable laws and regulations, Users have the right to request disclosure of their Personal Information, correction of inaccurate or incomplete Personal Information, deletion of their Personal Information, and restriction of the handling of their Personal Information. If User wishes to exercise such rights (hereinafter referred to as "Disclosure, etc."), please contact the contact point below and make a request in accordance with the procedures separately stipulated by the Company. In such cases, the Company will confirm the identity of the User by means of personally identifiable information (name, address, telephone number, date of birth, e-mail address, etc.). The Company may request proof of user identity (such as a copy of the User confirmation document) from the User. For details, please contact the following address for inquiries. However, the Company may not be able to accept Disclosure, etc. if it is clearly untrue or excessive, or if complying with the request would violate other laws or regulations, or if there is a risk of harm to the life, body, property, or other rights or interests of the User or a third party, or if it would significantly interfere with the proper conduct of the Company’s business, unless it is in violation of applicable laws or regulations.
If the User is residing in the EU, he/she has the right to obtain Personal Information provided by the User for the purpose of a contract or by consent in a format that can be read by a structured machine (right of data portability). Users may also appeal against the use of their personal data if certain conditions are met.
To exercise the User’s rights, please contact the Company using the contact information below. If the matter is not resolved, the User may appeal to the data protection authority having jurisdiction over your place of residence or the place where the breach occurred.
Representative for data subjects in the EU and UK
We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact.
Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative, Prighter or make use of your data subject rights, please visit the following website.
10. Retention Period of Personal Information
11. Contact Information
For inquiries or complaints regarding the Company’s handling of Personal Information, please contact the Company at (email@example.com). Please also contact the above address if a User have any questions regarding the content of the security control measures taken by the Company.
12. Changes to this Policy
When the Company changes this policy, the Company will, to the best of the Company’s ability, notify Users of the changes in advance by posting the changes on our site or by e-mail, etc., so that Users can confirm the contents of the changed policy and decide whether or not to continue using the Company Services. A User’s continued use of the Company Services after the revised Policy has been enacted indicates that the User has read and understood the changes. Please check the contents of this Policy periodically.
2. What are cookies and similar technologies?
Cookies are data that is sent from a website and stored on a user's device (computer or mobile device, etc.) as a tag to identify the device when the user accesses the website.
There are two types of cookies that are set on the Company's website, including "1st party cookies" set by the Company and "3rd party cookies" set via the Company's website by third parties with whom the Company works (e.g., agencies that place advertisements on the websites a User visits, providers of analysis programs used by the Company to understand how websites are operating, etc.). ) By using cookies, it is possible to obtain information such as the number of times a user's device has visited a website and the number of non-website sites the user has visited in the past.
A similar technology, "beacon (or pixel)," is a technology that sends information from a user's device to a server and can be embedded in online content such as videos or emails. By using beacons, it is possible to obtain information from the user's device such as the number of times the content has been viewed, the date and time the content was viewed, and whether or not the e-mail was opened.
As described in Section 4, users may also disable the functionality of cookies and similar technologies through their browser settings.
(1) Understanding of usage conditions and consideration of service improvement
• Tool Provider：Google Inc.
• Google Analytics Terms of Service（https://www.google.com/analytics/terms/）
• Information on Google Analytics is also available at the website below.
(2) Advertisement Distribution
(3) Improving User Convenience
Cookies and similar technologies are used to enhance the user's website experience. These record information once selected so that the selection screen does not appear repeatedly, or record information entered by the user so that it can be confirmed on the next screen or so that the user does not have to enter the information again. Social network service (SNS) plug-ins (Facebook Like! button on Facebook and Tweet button on Twitter) and social login services (a system that allows users to log in with their Google, Facebook, or LINE accounts).
(a system that allows users to log in with their Google, Facebook, or LINE accounts).
4. How to Disable Cookies and Similar Technologies
(1) How to disable all cookies
Cookies stored on User’s device will remain on User’s device until User intentionally deletes them or until their respective expiration dates expire. Most popular browsers are set to accept cookies by default, but it is possible to disable cookies by changing the settings on User’s browser.
If cookies are disabled, all or some of the functions of Company Websites, etc., such as those described in Section 3 (3), may not be available, or some pages may not display properly.
Please refer to the following links for information on how to change cookie settings in each browser.
· Google Chrome
· Microsoft Internet Explorer
· Microsoft Edge
· Mozilla Firefox
· Apple Safari
(2) How to Disable Individual Cookies
To disable Google Analytics as described in Section 3 (1), please download and install the "Google Analytics Opt-out Add-on" from the page provided by Google Inc. at the following link and change the add-on settings on your browser. Please note that use of this add-on may affect the User’s use of Google Inc. products and services.
Google Analytics Opt-out Add-on
In order to stop the delivery of advertisements as described in Section 3 (2), please access the page provided by each ad-serving company at the link below and set the respective cookies to disabled. Please note that User’s use of the products and services of each company may be affected if the User does the following
|Major ad-serving companies||Privacy (Cookie） Policy||How to Unsubscribe from Ads|
|Meta Platforms, Inc.||Cookies and other storage technologies||About Facebook Ads|
(3) How to Disable Beacons
If beacons are included in online content, beacons can also be disabled by using the method for disabling cookies described in (1) and (2) of this section.
On the other hand, if the beacon is included in an e-mail such as a mail magazine, User may be able to disable the beacon by refusing to download the image included in the e-mail the User receives. However, some e-mail software used by the User may not be equipped with such a function, so if User cannot disable the beacon, please stop the delivery procedure itself or set your e-mail address to refuse to receive e-mails such as e-mail newsletters to which the User is subscribed.
5. Contact for Inquiries
For inquiries regarding our handling of cookies, etc., please contact the Company at firstname.lastname@example.org
6. Changes to this Policy
When the Company changes this Policy, the Company will notify Users of the changes in advance by posting the changes on Company Websites, etc. or by e-mail, as much as possible, so that Users can confirm the contents of the changed Policy. Continued use of the Service after the revised Policy has been enacted indicates that User has read and understood the changes. Please check this Policy periodically.